A lazy Monday evening at 8 p.m!
Sally: Hi. Is this Arvind A...n.....a....n...tha.....nayaranaranraananann?
Arvind: Yeah that's me!
Sally: Sorry for mispronouncing your name. This is Sally from Enterprise.
Arvind: Hi Sally! That's fine. Don't worry about it.
Sally: I am calling to ask you a few questions about the recent rental experience you had.
Arvind: Can you please remind me of the period of this rental?
Sally: This was on March 12th in San Fransisco
Arvind: Well! I was nowhere near San Fransisco on March 12th. There seems to be a mistake.
Sally: I apologize then. Thanks for your patience. Byebye
Arvind: WAIT!!!! I just want to make sure what this is about. I want to make sure there is no credit card fraud here.
Sally: I understand sir!
Arvind: Can you give me the confirmation number on this rental?
Sally: Certainly. The number is #$%#@. And the telephone number of the rental location is ##$-T%$#-%#@#.
Arvind: Thank you sally.
Sally: Byebye
A few minutes later.......
Jamie: Thank you for calling enterprise san fransisco. How may i help you?
Arvind: Hi Jamie. My name is Arvind Ananthanarayanan and I wanted to get a confirmation about a recent rental activity. I got a call from one of your employees about a rental i seem to have completed in san fransisco on 12th march.
Jamie: That is weird. What did you say your name was?
Arvind: Don't worry about that. I have a confirmation number. That would probably be more helpful. Here it is ..........
Jamie: Yes. You seem to have rented a PT Cruiser on 12th March.
Arvind: You see, I live on the east coast and I have not been outside a 200 mile radius in the past 3 months. So this doesn't seem right.
Jamie: Can you confirm your driver's license number?
Arvind: Sure. It is .......
Jamie: And the last four digits of your Amex card?
Arvind: Are you kidding me here???
Jamie: Oh. there seems to be a mistake. The person whose credit card was charged doesn't have your name. So you should be fine. We probably got the drivers license number off by a couple of digits and the person who entered it did not bother to verify the name on the rental!
Arvind: Wow! Can you give me your name again so I can reference you if and when I find my credit card charged.
Jamie: Sure. My name is Jamie and don't worry your credit card won't be charged.
Arvind: Thanks Jamie. I would love to take your word for it. Byebye.
So am I just going to get some random speeding tickets here or am I missing the big picture here? That's it. I had my Tyler Durden moment!
